Frequently Asked Questions

These are some of the most frequently asked questions we receive, give us a call today and we’d be happy to speak with you about your specific needs.

What types of services do you offer?

1st Advanced Care offers Consumer Directed Services and Homemaker Care for Veterans. Both Services encompasses an array of assistance: Meal preparation, laundry, light housekeeping, grocery shopping, doctors’ appointments and transportation for any other types of errands. Medication reminders, bathing, grooming, hygiene, mobility assistance, transferring and positioning, toileting and incontinence and feeding/special diet assistance are also included in the services.

Who determines if I qualify for Consumer Directed Services (CDS)?

Individuals on Medicaid will need to meet Missouri Division of Senior and Disability Services (DSDS) requirements. The Missouri Department of Health and Senior Services (DHSS) will assess people who meet the minimum qualifications to see if they are eligible for the CDS program. If a person is eligible, DHSS and the potential participant will create a care plan that outlines the type(s) of service(s) that you need. Once complete, they will provide a personalized care plan to 1st Advanced Care. When the care plan is received, 1st Advanced Care will help you hire the Personal Care Assistant (PCA) of your choice and begin services within 7 days.

Who determines if I qualify for Homemaker Services?

All enrolled Veterans with a VHA Standard Medical Benefits Package are eligible if they meet the clinical need for the service. Talk with a VA social worker to find out what specific help you may be able to receive. If a Veteran is eligible, VA and the potential participant will create a care plan that outlines the type(s) of service(s) that you need. Once complete, they will provide a personalized care plan to 1st Advanced Care. When the care plan is received, 1st Advanced Care will help you hire the homemaker of your choice and begin services within 7 days.

Does 1st Advanced Care offer both medical and non-medical home care?

1st Advanced Care is a non-medical home care agency. Our services are provided to persons with a physical disability and do not include any task performed by a licensed professional. A participant of CDS and Homemaker Care must be able to direct the care planning process and hire a personal care attendant.

How much does Consumer Directed Services (CDS) cost?

Consumer Directed Services are provided at no cost to you. Your personal care attendants are compensated through 1st Advanced Care.

How much does Homemaker Care for Veterans cost?

Homemaker Care services are generally provided at no cost to you. Your personal care attendants are compensated through 1st Advanced Care. Note: A copay for Homemaker services may be charged based on your VA service-connected disability status.

 

Who pays the Personal Care Attendant (PCA)/Homemaker Aide?

Personal care attendants and Homemaker Aides are compensated through 1st Advanced Care: 1st Advanced Care responsibility is to provide administrative assistance on behalf of the consumer in regards to employer and employee payroll functions, background checks, and other supportive services. 1st Advanced Care is a FMS (Fiscal Management Service) Vendor in Missouri and assumes the role of Fiscal/Employer Agent for individuals receiving Consumer Directed Services and VA Homemaker Care Services.

 

What are your service areas?

We provide care to the Western, Eastern and North Eastern Region of Missouri, including Kansas City, St. Joseph, Columbia and Kansas City areas. We provide service in more than 30 counties in Missouri!

What is your availability? Are you open on holidays?

Our office hours can be found here. Our caregivers can offer care 24 hours a day, 365 days a year; we are here for your family’s needs.

What if my caregiver is sick or goes on vacation?

1st Advanced Care employs a team of caregivers so that your service is not interrupted if your caregiver goes on vacation or gets sick. If your caregiver is unavailable, contact us and we will assist you with making new arrangements. We will also introduce the interim caregiver to you and review your care plan with the new caregiver prior to beginning service.

 

Do you provide services to those in nursing homes or assisted living communities?

Certainly, we can provide care to residents of assisted living communities or nursing homes who have a desire for additional attention or specialized non-medical care.